Plan and give your account managers and vCIOs clear playbooks of activities that they can manage daily. See where clients are being over or under-serviced and understand how your team can maximize their productivity.
Gain visibility into your AM/vCIO activities to understand who is doing what and when to deliver outstanding client engagement. Never miss another crucial client interaction that could make or break your relationship.
Spend less time on busywork, more time focusing on critical client interactions. Structure your Account Management and vCIO deliverables. Save time and gain better visibility on who needs attention.
We had challenges in upgrading our clients to our cybersecurity offering. Managed Services Platform helped to develop an effective process for our Account Management team to grow our existing client base.
Since we use Managed Services Platform we have a consistent and effective QBR process that helped us to win more projects and maintain business conversations with executives.
Managed Services Platform helped to cut down our QBR process in half the time. This enabled me to do regular QBRs with all key clients and delegate project opportunities to the service team.
Unfortunately this is not a cheap cliffhanger title just to grab your attention. You’re reading it on your mobile so...
Whether you’re a “one-man-band”, an emerging MSP with a handful of people, a team about to reach the 20 people mark or...