Four 90 minute interactive sessions where you will learn how to start developing your Client Engagement Strategy, Roles, Segments and Playbooks as a foundation then you plan your Standards, your Client Engagement Activities and Client Engagement Operations.
Please select a Client Engagement Masterclass Series below to schedule a time to come into our masterclasses.
You attend ALL of those sessions
Thanks for being part of our passion and recognizing that the future belongs to high-value business partners with high client engagement.
However, we’ve been working with hundreds of MSPs and we all know that transforming your business is easier said than done. You and your team are already maxed out and this is only going to get worse as you expand. Time is not on your side - your workload, cluttered days and conflicting priorities could distract you from the process. Implementing new ways of thinking should make it easier.
You might feel already overwhelmed, have doubts that even with the tool, education, partners, community, methods and templates available you will be not able to put the necessary work in. You might be anxious that although this is an ideal program to become more profitable, build a better brand or get growing again, you will fail simply because you have no time available.
Our core values include "Care for Results" and "Forward Thinking". We mean it. We want you to be successful and are continually finding innovative ways for you to become a high-value business partner through a tested process.
One of the latest opportunities is called Client Engagement Excellence Masterclasses with a totally new format. The Masterclasses allow you to learn and to take actions at the same time to produce results. These very interactive small online group workshops are led by certified coaches.
You will be taking enough action to gain immediate momentum as you go through the 90 minute Masterclass’ three sections:
By the end of each Masterclass, you’ll notice your momentum.
This will lead you to a positive cycle of growing momentum, acquired knowledge, greater confidence and better results!
To cover the whole program we offer four separate 90 minute Masterclasses in a sequence. Each Session covers one part of the Client Engagement Excellence Model. Altogether it will take 6 hours of your time.
Without these Masterclasses there is a high probability that your cluttered time will prevent you from taking the necessary action. You’ll start and stop, lose focus and clarity, and see your confidence slip away with no results. We do not want this to happen!
We guarantee your success: If you apply yourself and still cannot make it work you will get 1-1 coaching sessions or receive a complete refund of the course!
Here are the 5 most frequently asked questions about the program:
Transform your IT Service Business into a High-Value Business Partner by signing up for up for the Masterclasses now!
If you have any questions, do not hesitate to contact us by the chat below!
Early in his career, Skip realized that just understanding the technology was only part of the challenge. To make technology truly valuable to an organization you had to communicate with business leaders; to align the possibilities that IT could deliver and meet the goals and needs of the business.
Skip Ziegler has developed a results-driven focus on applying technology to meet the needs of the business.
He believes that Technology Best Practice and Technology Stack adoption lead to the required operational efficiency to stay competitive on the disrupted IT Infrastructure market