Time to Deliver: There's too much information coming out of too many systems and putting it together takes too long.
Client Experience: Your clients don't care about overly technical reports so they avoid the meeting
Generalization: A "one size fits all" QBR leads to over or underwhelmed clients and missed opportunities.
Standardization: Lack of standards adoptions causes "ticket noise" that hurts both your clients and your service desk productivity.
Business Context: Without a clear project roadmap, ad-hoc technology recommendations feel like a sales pitch.