Present your unique service value and generate demand for new or for existing clients.
Definition: defining and standardizing your service line items in the constantly changing technology landscape is difficult
Competition: it is frustrating to hear that your competition is doing the same just cheaper and not able to prove them wrong
Service Offering: it is challenging to design and maintain standardized service packages which accommodate the client's unique needs
Communication: it is very hard to align the engineering team, the clients and the management on what is being offered, how and what changed over time
Expansion: it is very frustrating to give away services such as vCIO consultation or Cybersecurity without getting paid
It is a challenge to differentiate your offering and win more profitable businesses
It is hard to scale your operation and stay profitable
It is difficult to align clients with the changes of the offering
We had challenges in upgrading our clients to our cybersecurity offering. Managed Services Platform helped to develop an effective process for our Account Management team to grow our existing client base.
Since we use Managed Services Platform we have a consistent and effective QBR process that helped us to win more projects and maintain business conversations with executives.
Managed Services Platform helped to cut down our QBR process in half the time. This enabled me to do regular QBRs with all key clients and delegate project opportunities to the service team.
Unfortunately this is not a cheap cliffhanger title just to grab your attention. You’re reading it on your mobile so...
Transforming your Basic IT Service Provider company into a high-value business partner is a study in communication -...