Become relevant to large clients and go upstream

Win, deliver and scale IT services to complex 150+ user organizations 

 

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Managed Services Platform sponsors each of our MSP members with $1,000 to go Upstream when you purchase any of Info-Tech Research Group's annual packages.

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Challenges to going upstream

No resources to develop the maturity to be relevant to large organizations

Lack of specialized knowledge and experience to deliver complex projects

No blueprints, best-practices or marketing collaterals available to scale the operation

Grow Your Team's Capabilities

Get access to proven processes, best-practices and frameworks to empower your team. Develop new services and operations to scale your MSP practice to the next level.

Win New Projects

Differentiate your MSP business with a progressive business development and be able to win and deliver complex projects to 150+ user organizations.

Win New Clients

Win new contracts in sectors with high compliance requirements such as healthcare, financial or government by demonstrating your capabilities. 

Leverage Info-Tech Research Group's Comprehensive IT Management & Governance Framework

 

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Managed Services Platform sponsors each of our MSP members with $1,000 to go Upstream when you purchase any of Info-Tech Research Group's annual packages.

Info-Tech Research Group

Info-Tech Research Group is the world’s fastest growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

Info-Tech Research Group and Managed Services Platform have partnered in order to increase the capabilities of Managed Services Providers to be able to serve complex clients, move upstream and scale services.

Info-Tech Research Group

Info-Tech Research Group experts

IT Management & Governance Framework

The overall success of an MSP depends on its underlying core processes. Improving processes means you spend less time fighting fires and more time delivering exceptional business value.

Info-Tech Research Group offers comprehensive, connected methodologies for improving the core IT processes needed to go upstream.

IT Management & Governance Framework

 

5-Steps Growth Process

1. Organize core IT processes

2. Build a more effective service operation and project practice

3. Build a scalable multi role MSP team

4. Build a data-driven strategy business process

5. Build a scalable digital advisory service

Info-Tech Research Group 5 steps growth process for MSPs

1. Assess the current capabilities
2. Create an action plan for the team
3. Subscribe to the package and start getting instant value
4. Win new businesses and deliver flawlessly

 
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1. Organize core IT processes

Improve Your Core IT Processes Before Shifting into Second Gear!

  1. Understand your MSP’s strengths & weaknesses.
  2. Prioritize your key IT processes & build an Improvement Roadmap.
  3. Establish clear ownership of core IT processes.
  4. Empower your team with a training & development plan for process owners.

2. Build a more effective service operation and project practice

Leverage best practices before technology projects are started, Not after you learn the hard way!

Differentiate your MSP business with IT Security, Data & Business Intelligence projects and effective project delivery!

Use best practices and practical tools to get projects done better, faster, and cheaper.

3. Build a scalable multi role MSP team

Step back, develop your future middle management and shift gears toward your MSP growth potential!

Get best-practice training and implementation assistance for your entire IT executive team.

Leverage the team of expert resources to execute best practices and stay on schedule. 

4. Build a data-driven strategy business process

Build a regular & data-driven IT Roadmap Service to use data to show the need for IT services and justify an enhanced IT budget.

Objectively measure IT performance and create reports that celebrate IT success.

Understand business needs and manage key stakeholders to prioritize a clear IT roadmap and increase business satisfaction with IT.

build a data drivem IT Strategy with Info-Tech Research Group

5. Build a scalable digital advisory service

Build & implement your digital advisory service by optimizing your IT Governance Framework!

Support for all of your key IT projects with online tools, best practices, and on-demand advisory.

Dedicate an executive advisor to diagnose and drive improvements.

Confidently open your services to mature midsize clients with 150+ users

 

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Managed Services Platform sponsors each of our MSP members with $1,000 to go Upstream when you purchase any of Info-Tech Research Group's annual packages.

START GROWING WITH INFO-TECH RESEARCH GROUP'S RESOURCES FOR FREE

 

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